For associates and cashiers

The register is a browser

Any modern browser device you already own is the register — the laptop, the tablet. The printer, the scanner, the drawer and the scale come from a registry of 10 supported peripheral models, and one card reader from the processor.

The cashier’s manual · The stylist’s manual

Ring a sale

Scan or search the item, pick the size and colour from the style grid, take the tender, hand over the receipt — with yourself as the commission agent on the sale. One stylist's commissions last month at Linden & Vale: 146 entries · CAD 1066.98.

Ring a sale

Take a card on the reader

The reader is paired to the register and the card is taken on it. Always-on by design: there is no offline queue selling on a promise — any phone is a hotspot, and the register moves to it in under a minute.

Take a card payment on the reader

The right discount

A coupon, a member's points, a staff rate — the till applies the one the rules allow, and asks a manager when a discount goes over its limit. The example shop's programme: Vale Circle — 1 point per CAD 1.00 spent; 100 points redeem CAD 5.00; the tiers Insider (from 0 points) · Gold (from 2000 points, ×1.5).

Give a discount on a sale — coupon, points or staff

Gift cards and store credit

Sell a gift card, redeem one, and give store credit on a return. In the example shop's history, 190 gift cards were sold and 189 redeemed.

Sell and redeem gift cards and store credit

Take a return at the till

Find the sale, pick the lines, refund by the original tender. Where the rules ask for an approval — the refund that leaves the original tender, the return over what the till may do alone — a manager gives it from their browser, wherever they are.

Take a return and refund it

Know your shopper

Add a shopper and record their consent before the sale. Build a gift registry for the shopper who asks. Open a customer case when something needs following up, and see it through to close.

Add a shopper and record their consent · Build a gift registry for a shopper · Handle a customer case from first message to close

Book the tailor

An appointment on a bookable resource — the tailor's calendar — and the alteration rung as a service line on the sale. The example shop's appointment today: alteration — hem.

Offer appointments on a bookable resource · The tailor’s manual

Open and close the drawer

Open with the float, ring the cash sales, record the paid-outs and the pickups, close and count. The no-sale that opens the drawer without a sale asks a manager.

Open, run and close a till day

Learn it as a course

78 use cases in the playbook, each one a course with a test and a certificate; the Guide on every page; Aldric to ask.

Next steps

Ask your manager or the owner to apply — no card, no fee. The register runs beside the current till on your own catalog until everyone is satisfied.

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